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Microchipping gives your pet a permanent form of identification, recognisable by all veterinary surgeons, rescue shelters and local authorities, giving you complete peace of mind

Each microchip holds a unique number. This unique number, along with all your pet and contact information, is held on record by microchipping databases, and it is essential this information is up to date.

If you have bought your pet from a breeder, they will need to provide you with a “transfer code” issued by the chip database. Use the link provided with the code, or type in the website address to access – for example www.petlog.org.uk. You will be prompted to register for a new account in order to update your pet’s details, or log in if you have an existing profile for other pets. Follow the instructions on screen and provide the “transfer code” where indicated to enable swift transfer of keepership details.

If you have rehomed your pet privately and the previous owner is unsure of the details, using your search engine type in “Check a Chip” and enter the microchip number to find out which database holds the existing records – this might be Petlog, Identibase, SmartTrac or Pettrac for example.

If you do not have a transfer code you may be asked for other evidence such as an adoption certificate or letter from the previous owner. In the absence of such evidence the host database may not change the details for 28 days whilst they attempt to contact the registered keeper to verify the change of keepership. Set yourself a reminder for 29 days – “Have I received confirmation that my pet’s chip has been registered to me?” There may be a charge for changing details, depending on the database.

NEVER GOOGLE THE QUESTION “HOW DO I CHANGE MY PET’S CHIP DETAILS” OR SIMILAR AS YOU COULD FALL VICTIM TO A SCAM


This may bring up a company who have paid Google to be top of any searches, who will charge you £15 but only that single database will hold your details – none of the National databases interface with them and so will only have the old details. No vets, rescue or other authority will ever find your new details – the chip details will be deemed “out of date” and there will be no way of reuniting you with your pet!

If you have any questions or are concerned your details are out of date, please speak to our reception team and we will be happy to help
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