As we are currently advising clients to only attend our surgery in an essential circumstance, our veterinary surgeons are pleased to able to offer our clients telephone consultations. This will allow us to discuss general advice or more 'routine' cases that we would, under normal circumstances, advise attend the surgery, but that do not require urgent or immediate treatment (for example, if a lump appears, if your pet is limping or they seem off colour).
There is a reduced consultation charge for this service of £30, and our Reception team will ask you to make payment at the time of booking. Following the telephone consultation, the veterinary surgeon may ask you to attend the surgery if they feel it is necessary for effective treatment for your pet.
If medication is required, we may prescribe this for your pet based on our telephone discussion under the current temporary guidelines as provided by the Royal College of Veterinary Surgeons (RCVS) due to the current COVID 19 crisis. In normal circumstances, this would not be possible.
Once we have received your request for a telephone consultation, one of our team will contact you during our current opening hours with the arranged telephone consultation time for you and your pet.
Pets name (*required)
Reason for appointment request (*required)
Please provide a detailed description of symptoms your pet is experiencing (*required)